Things to Know Before Flying with Southwest Airlines

Flying with Southwest Airlines can be a pleasant and hassle-free experience, but it’s always a good idea to be well-prepared. Known for its unique boarding process, no hidden fees, and customer-friendly policies, Southwest stands out among U.S. airlines. To ensure your trip goes smoothly, here are some essential things to know before flying with Southwest Airlines.

1. Southwest Airlines Seat Selection

Unlike many other airlines, Southwest Airlines seat selection operates on a first-come, first-served basis. Instead of assigned seating, passengers are given a boarding group (A, B, or C) and a position number. Boarding groups are determined by when you check in, which starts 24 hours before your flight's departure. If you'd like to sit with friends or family, or simply get a good seat, it's best to check in as early as possible.

For those who prefer a guaranteed early boarding, Southwest offers "EarlyBird Check-In" for an additional fee, which automatically checks you in 36 hours before departure. This increases your chances of securing a better boarding position and, subsequently, a more desirable seat.

2. No Change or Cancellation Fees

One of the standout policies at Southwest is the absence of change or cancellation fees. Plans can change, and Southwest allows you to modify your flight without paying extra penalties. If you need to cancel your flight, Southwest will credit you the fare for future travel, as long as you cancel at least 10 minutes before the flight's departure. This flexibility can be invaluable when dealing with last-minute changes.

3. Baggage Policy

Another great perk of flying Southwest Airlines is their generous baggage allowance. Unlike many airlines that charge extra for checked bags, Southwest lets you check two bags for free. Each bag must adhere to their size and weight restrictions: 50 pounds and 62 inches (L+W+H). This policy can save you money, especially for longer trips where you might need to pack more items.

4. In-Flight Amenities

Southwest Airlines offers complimentary snacks and non-alcoholic beverages on all flights. Passengers can also purchase alcoholic beverages, Wi-Fi, and other snacks on board. Southwest’s inflight entertainment options include free live TV, movies, and messaging. However, there are no seatback screens, so it’s advisable to bring your own device to enjoy these services.

5. Boarding Process

Southwest's boarding process is unique, as passengers line up by boarding group and position. The boarding positions are printed on your boarding pass, which is assigned when you check in. Group A boards first, followed by B and C. If you have a later boarding position, you may find fewer seat options, but don’t worry—Southwest’s open seating means that boarding early guarantees the best available seat.

6. Companion Pass Program

If you’re a frequent flyer with Southwest, the Companion Pass can be an incredible money-saving perk. After flying 100 qualifying one-way flights or earning 135,000 qualifying points in a calendar year, you can earn a Companion Pass. This allows you to designate one person to fly with you for free (excluding taxes and fees) every time you purchase a ticket or redeem points. It’s one of the best deals in the airline industry for loyal travelers.

7. Customer Support and Southwest Teléfono

Southwest Airlines provides excellent customer service, and their representatives are available around the clock to assist you. You can reach Southwest Airlines' customer service by calling their dedicated Southwest teléfono. Whether you need help with booking, modifying a flight, or understanding their policies, the customer service team is just a call away. Make sure to save the contact details for any potential last-minute inquiries.

8. No Frills, No Fees

Southwest Airlines prides itself on being transparent with its pricing. They don’t charge extra fees for things like seat selection, boarding, or inflight refreshments (beyond premium items like alcohol and Wi-Fi). When you book a ticket, you’ll know exactly what you're paying for, without worrying about hidden costs that some other airlines might spring on you.

9. Flying with Pets

If you're traveling with a furry companion, Southwest allows small vaccinated cats and dogs to fly in the cabin under your seat for a small fee. However, only six pets are allowed on each flight, so it's important to reserve your pet's spot as early as possible.

10. Plan for Check-In and Boarding

Since seating is first-come, first-served with Southwest, checking in 24 hours before departure can be crucial for ensuring you board earlier and have a wider selection of seats. If you don't want to worry about checking in on time, you can pay for EarlyBird Check-In, which automatically checks you in ahead of most passengers. This can be a lifesaver, especially on popular routes.

Final Thoughts

Whether you're flying for business or leisure, Southwest Airlines is a budget-friendly option with policies that set it apart from other carriers. From Southwest Airlines seat selection to their baggage and customer-friendly policies, there's a lot to love about flying with this airline. Remember to call the Southwest teléfono if you have any queries or need assistance while planning your trip. Safe travels!