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The Ethiopian Airlines Zambia office, located in Lusaka, serves as an important hub for the airline’s operations within the Southern Africa region. This office provides a variety of essential services for Ethiopian Airlines passengers traveling to and from Zambia, including ticketing, reservations, flight changes, and customer support. Additionally, the Zambia office offers assistance with baggage claims, provides information about the airline’s loyalty program (ShebaMiles), and helps with special travel requests, such as unaccompanied minor assistance and accessibility support for passengers with disabilities. With its strategic location in Lusaka, the Ethiopian Airlines Zambia office is dedicated to delivering efficient and personalized services to enhance the travel experience for all its passengers in the region.